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Effective Date: May 20, 2026

NOLA Duct Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, phone calls, text messages, email communications, and services.

Contact Information

NOLA Duct Cleaning

3500 N. Causeway Blvd Ste. 1500

Metairie, LA 70002

Phone: 504-264-1984

Email: Randall@NOLADuctCleaning.com

Website: www.NOLADuctCleaning.com

Information We Collect

We may collect personal information from customers and website visitors, including but not limited to:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Appointment and service history

• Communications sent through phone calls, text messages, contact forms, or email

How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments

• Send service reminders and updates

• Provide estimates and invoices

• Respond to customer inquiries

• Process payments

• Improve our services and customer experience

Text Messaging Communications

By providing your phone number, you consent to receive conversational text messages from NOLA Duct Cleaning related to appointments, scheduling, estimates, invoices, customer support, and service updates.

Message frequency may vary depending on your interaction with our business.

Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive text communications from us unless you re-subscribe.

For assistance, reply HELP or contact us directly at 504-264-1984 or Randall@NOLADuctCleaning.com.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with trusted third-party service providers only as necessary to operate our business, including:

• Payment processors

• Scheduling and customer management software providers

• Communication service providers

• Website hosting and IT support providers

These third parties are only permitted to use your information for business-related purposes and are expected to maintain appropriate security measures.

Data Security

We take reasonable and industry-standard precautions to help protect your personal information from unauthorized access, misuse, disclosure, or loss. These measures may include secure software systems, password protection, limited employee access, and encrypted communications where appropriate.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies or analytics tools to improve website functionality and understand visitor behavior. This information may include browser type, pages visited, time spent on the website, and general geographic information.

You may disable cookies through your browser settings if you prefer.

Your Rights and Choices

You may request to:

• Update or correct your personal information

• Request deletion of your personal information, subject to legal or business recordkeeping requirements

• Opt out of text communications

To make a request, contact us using the information listed above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

NOLA Duct Cleaning

3500 N. Causeway Blvd Ste. 1500

Metairie, LA 70002

Phone: 504-264-1984

Email: Randall@NOLADuctCleaning.com

Website: www.NOLADuctCleaning.com

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Privacy policy

About us